FAQ
If you can’t find the answer here, please get in touch with us for immediate assistance.
Our handbags are consciously created, sourcing only ethical, eco-friendly, sustainable, premium vegan materials.
The Muskobow is PETA – Approved Vegan certified.
We don’t harm our planet, people or animals.
Our handbags are manufactured locally with Fashion Exchange, Toronto, Ontario, Canada, reducing our shipping logistics footprint.
Fashion Exchange, manufactures small batch runs, reducing overproduction and waste.
We know the team at Fashion Exchange and visit frequently. Government regulations are in place for ethical production, meeting Canadian labour standards.
All our materials are made of premium, high-quality, durable vegan materials, which are less likely to end up in landfills.
We source deadstock denim if it’s available from our supplier, Cone Denim.
We support 100% Carbon Neutral Shipping via UPS.
All our packaging is eco–friendly, 100% recyclable, 93% recycled.
We are committed to learning to be better and improving our practices with every opportunity.
Pretty Drift doesn’t compromise our planet, people or animals for the sake of fashion. We believe the fashion industry can do better! We believe a positive shift is happening and we are proud to be a part of it!
We support quality over quantity, you can see that in our Muskobow handbag. It’s designed and manufactured to last, so it won’t get mindlessly tossed into the garbage and later end up in a landfill.
All our handbags are individually handmade by locally skilled garment engineers at Fashion Exchange, Toronto, Ontario, Canada. Manufacturing locally reduces our shipping logistic footprint. Fashion Exchange manufactures small batch runs, which reduces over production and waste, producing only what we can sell.
Manufacturing in Canada also meets ethical labour standards. Please see more about our Sustainable practises under “Sustainability” on our website.
We support 100% Carbon Neutral Shipping with UPS.
Every month we give 2% of our income to the Wildlife Preservation of Canada, helping our bumble bees at risk of extinction.
We use ethical, eco-friendly, sustainable, premium vegan materials. Some innovative vegan textiles we use now or have an interest in for future handbags are eco-friendly, cotton, linen, hemp, bamboo, and biobased leathers such as mushroom leather, cactus leather, apple leather, grape leather, and pineapple leather. We are constantly researching the best and latest technologies in innovative vegan materials. All our materials are vegan meaning they are made without any animal products or by products and have not been tested on animals.
We are a small company, we work with local manufacturers, and only manufacture small batch runs. It really depends on when our manufacturer can fit us into their queue. But we’ll do our very best to stay ahead of the game! If we do run out of stock, and you wish to make a purchase, please send us an email and we will notify you immediately when our stock is available again. When an item is “Out of Stock” on the product detail page, once it’s restocked it will appear on the website.
No we do not. Currently we only ship within Canada.
We start working on your order as soon as we receive it. Please reach out to us within 60 minutes via email at hello@prettydrift.com with your order number and request in the subject line. Or contact us by phone, during business hours at 705-641-0969, Monday - Friday between 9 am - 5 pm.
We can't guarantee the request to modify or cancel your order if you don't reach out to us within an hour of placing your order. We'll do our very best to help in any way we can!
Please note: Once an order has shipped, we are unable to make any changes or adjustments to the order. To exchange your order, please see our Returns & Refunds Policy.
We offer tracking on all shipments. Please note that you will only receive it once your order has processed and shipped from UPS.
Orders normally take 1-5 business days to process. This doesn’t include transit times. Please email us at hello@PrettyDrift.com and we would be happy to give you more information on the status of your order.
At this time we do not, we are an online ecommerce store.
Please email us at hello@prettydrift.com or call us at 705-641-0969,
Monday - Friday, 9 am - 5pm.